A study has found GP’s receptionists deter patients from seeing the doctor worrying they will be questioned about their symptoms. The Royal College of GPs warned receptionists no to take decisions about the patient's health.
A survey of 2000 patients found that discussing potentially embarrassing problems with people without medical knowledge is a key reason stopping them seeing the doctor. The research published own the Journal of Public Health found 37% of men and 43% of women were put off by making an appointment after speaking to a receptionist.