Steffi Shilton is currently the Company Director at Peter and Steffi Shilton Consultancy Ltd. Steffi has a wealth of experience working within public service, working as a Media Healthcare Adviser for 9 years and also volunteering as an ambassador at St Helena Hospice in Colchester.
She is passionate about singing and works as a semi-professional specialising in Blues and Jazz, recently singing at Bobby Davros and Tony Jacklin golf days. She has one daughter and three grandchildren.
1) What is your current position?
Company Director of Peter & Steffi Shilton Consultancy Ltd (P&S.S.C Ltd).
2) What are your proudest achievements?
Presenting a dossier into parliament regarding whistleblowing in the NHS. Within the dossier I made good solid recommendations in lowering patient risks by promoting and encouraging staff to freely speak out, without victimisation.
3) What inspires you?
As a child my father refused to give me pocket money, instead he got me a long paper round! It really taught me the value of money and that if I wanted something I had to work for it - a great life lesson.
4) What has been the biggest obstacle in your career?
I achieved my PRINCE 2 in project management, trying to deliver projects in the NHS presents many obstacles. However, obstacles are often a good thing they force you to review your direction. My biggest obstacle was having to comfort relatives that had lost their loved ones which at times in my career I encountered.
5) Who has been the biggest influence on your career to date?
One of my first managers in the NHS was a very strict ward Sister, her patient care was second to none. We were all scared stiff of being on the wrong side of her but the respect we had was immense. She taught me to hold zero tolerance on poor care.
6) What is the best aspect about your current role?
For my side of the company it's having healthcare individuals contacting me for support in improving the care they are delivering. Both my Husband and I felt we really wanted to give our experience back into our industries.
7) And the worst?
There aren't really any, except if it's your own company you tend to work all hours and often forget to take a day off.
8) What are your long term goals?
We have a 5 year plan for P&S.S.C Ltd some of our services such as endorsement/ Ambassador Roles to go global. On a personal level I would like to have a greater involvement in parliamentary matters involving healthcare. Also for my husband to be a statesman he truly deserves that.
9) If you were Prime Minister, what one aspect would you change?
The NHS and Department of Health minister team. I would also definitely increase NHS England along with heavier investment into CQC.
10) If you were marooned on a desert island, which historical figure would you like to spend your time with and why?
I've been extremely lucky to have had a wonderful 20 year career in the NHS alongside I am a semi-professional blues singer, so it would be Louie Armstrong the jazz singer... We could sing and talk music all day