Universities that fail should be punished, says Which?

Monday 24th November 2014 19:20 EST
 

The consumer group said tougher regulation was needed to encourage high standards and punish failings. It said universities should provide more information to applicants and set standards on handling complaints. It also said institutions should offer students contracts setting out details of what each course would involve.
These yardsticks would make it easier to assess the performance of universities and sanction failing ones, Which? said.
Of 1,023 UK undergraduates surveyed for the report, a third said their course was not good value for money.
Although most students were satisfied with their academic experience, three in 10 rated it as poor, raising concerns about the amount and quality of teaching and the content of their courses.
Fewer than half of the respondents (49%) described their course as "demanding" and only 45% felt seminars were generally worth attending.
The umbrella body, Universities UK, said higher student fees in England had "undoubtedly" raised expectations.


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