Footage given to the BBC Panorama show has seen how weeping British victims have been scammed. The evidence saw victims revealing their stories of being ripped off by a call centre fraudsters. A hacker, who goes by the name Jim Browning, from the UK, gained access to an Indian call centre's CCTV video footage in their office in Gurugram, near Delhi, and listened to 70,000 phone calls.
One of the victims who had only £90 in his bank account was asked to pay £150 to fix a computer by the scammers that had fake pop up warnings appearing on his computer screen as well as that of such unexpected but really vulnerable victims.
The Daily Mail reported that the footage that was obtained by this vigilante, showed how fraudsters in the Indian call centre laughed at the situation of the poor victims. The scam reportedly brought in around $400,000 (£312,699+) a month for that call centre.
Jim Browning, who hacked into the CCTV cameras in May 2019, also called in the call centre himself, asking if the person on the other end was in the UK. When the fraudster responded saying he was located in San Jose, he asked the fraudster to name one restaurant in California. When he faltered at responding, Jim then started making fun of the scammer who he could see googling the answer.
Jim however said that he does not attempt to gain access to anyone's computer unless they try to scam him first. He also added that once fraudsters' base of operations are discovered, they will often simply change buildings but continue as before, the Daily Mail reported.
