Hospital apologises to son over concern about father's treatment

Monday 09th March 2015 18:57 EDT
 

Vrajlal Thakrar, from Belgrave, was admitted to Leicester Royal Infirmary on Tuesday after being taken to A&E by ambulance. He was later admitted to Ward 33 but when his son Nigel arrived on Wednesday morning he found his father had been moved to another ward in the middle of the night without his medication.

Nigel, pictured, also from Belgrave, said: "The out of hours doctor, the ambulance crew and staff on the majors ward in A&E were fantastic. We had to wait three or four hours for a bed but my father was then taken to Ward 33 where doctors came up with a treatment plan and the nurse said it would be find to come outside visiting hours the next morning as my father's English is not very good."

But when he arrived the next morning he found his father was not there. Later that afternoon doctors were seeing to Mr Thakrar's father when dinner orders were being taken and which he missed. Instead he was given an egg mayonnaise sandwich which made him sick.

Belinda Hamnet, matron for the short stay unit and discharge lounge at Leicester Royal Infirmary, said: "We have met with Mr Thakrar's son to discuss his father's care and explained how we have investigated the issues raised. The family was happy with the actions taken and is pleased with our approach on this occasion."


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