Last week a mother told of her terror as she fell down the gap between a Tube train and platform when she tried to board with her nine-month-old baby.
Jatinder Deo, 39, was left “covered in bruises” and suffering back pain in the latest such incident at Baker Street. Her daughter Jasmin’s pram tipped up but she was saved from injury because she had been strapped in.
Mrs Deo, who had taken Jasmine to visit her husband Harjinder’s workplace, was travelling home to Harrow when she tried to board the second-last carriage of a Metropolitan line service on January 18. After the incident she to TfL which responded that the incident had not been caught on CCTV.
Baker Street station is the most dangerous on the Underground for passengers falling down the gap as they try to board or alight from a train.
The problem has been blamed on a new £1.5 billion fleet of trains which have doors level with the platform. It makes wheelchair access easier but can increase the gap at certain points.
According to latest TfL figures, 307 such incidents were recorded in 2015 — including 52 at Baker Street — triple the number before the new trains.
Mrs Deo complained to Transport for London which responded that the incident had not been caught on CCTV.
TfL said a computer hard-drive malfunction meant CCTV images had not downloaded, and that on-train cameras did not capture the fall. It said it would take two months to retrieve British Transport Police footage.
