Choosing a care home means it should be a place that feels like home, comfortable and that takes care of one’s needs. For many in the Asian community, food and activities around their culture are important factors, and families choosing the stay for their relatives need to consider what is important to them.
Raksha Devi, a resident at Karuna Manor said, “I joined Karuna Manor in 2016. 4 years here have been good. Carers are very nice and look after me very well. My mealtimes are quite cheerful. After breakfast all residents (including me) go to the in-house temple for daily prayers guided by the priests who update us on our cultural heritage and integrate us with the current society. We have daily light exercises to keep ourselves active physically and mentally. To sum up, our carers are the heroes and heroines.”
Daughters Shally and Monica said, “After our mum suffered a massive stroke a few years ago, she moved into Karuna Manor to help with her ongoing care needs. The staff were so welcoming from the very first day, and my mum has forged many friendships with them all throughout the few years she has lived there. Karuna Manor also has an in-house temple. This was something that sealed the deal for my sister and I when looking for a home for mum, as the temple has always been very important to mum. They also ensure all the major festivals are celebrated.”
Maya, daughter of a resident at Banstead Manor said, “We looked at many care homes for my Dad and Hallmark Care Homes were by far the best. Banstead is a new home in the family and is truly outstanding. It is purpose-built, very tastefully decorated and spotlessly clean. It has the look and the facilities of a fancy hotel! The price is very reasonable and it includes frequent treatments such as massages, manicures, haircuts and chiropody. The staff have all been lovely and have gone out of their way to make sure that my Dad settled in straight away. He has instantly become a valued member of the community. Due to the Coronavirus outbreak, we are not allowed to visit and the programme of activities has had to be reduced. However, the staff have been so kind as to keep us regularly updated and make sure my Dad gets a walk in the garden every day. I have not been able to try the food at Banstead but I hear it is very good and my Dad is enjoying all his meals and snacks. We are so glad we found Banstead Manor!”
