As the only casino company in London with an authentic link to Las Vegas, The Casino at the Empire in the heart of Leicester Square, offers all the buzz and excitement of the legendary Caesars Palace. It offers the best games, best dealers and best odds in town all under one roof in an atmosphere not to be beaten. The Casino at the Empire’s unique Player Rewards package also offers the richest, fastest and best casino loyalty programme in the whole of the UK.
But maybe The Casino at the Empire’s highest accolade is being able to make gamers from the four corners of the globe feel right at home.
Jingxue Li, Customer Relations Host at the Casino at the Empire, says: “My role at the casino is to welcome new and existing members to our casino and offer them a truly exceptional experience. We offer them the ability to treat our casino as an extension of their friendly and familiar pastimes at home. This to us is a true privilege which we always honour and return with exceptional service and bespoke personal service.”
Jingxue Li, originally from Liaoning in China and who has been a key member of staff at The Casino at the Empire for XX years, continues:“The casino’s central location makes it a ‘go to’ destination venue for true gamers. However we also offer a warm welcome to new gamers who would like to experience the exciting world of casino gaming in a friendly environment. Many of our customers from the Asian community frequently praise us on our ‘home from home’ service, ability to understand their needs and surpass their expectations in creating a truly exceptional and friendly service. The Customer Relations team at The Casino at the Empire pride ourselves on going the extra mile to offer an exceptional service. We are very proud of the extensive Punto Banco and Pai Gow facilities the casino has to offer and want to reach out to locals to show them exactly where the action is in the heart of the city.”
With Punto Banco, Pai Gow tiles, American roulette and Blackjack, as well as brand a new state of the art Poker Room and electronic gaming and slots, there really is the right game for everyone at the Casino at the Empire. Committed to providing each customer with an experience that's tailored to their specific style, occasion and culture delivered by its experienced Customer Relations team, the Casino at the Empire also offers unique ‘experience packages’ for all those looking to experience casino gaming for the first time, and to enjoy the pleasure of a Vegas style casino in the heart of the city of London.
And it's not just top notch gaming on offer.
With its unrivalled exposure of all main sporting events, the recently refurbished Carlsberg Sports Bar at The Casino at the Empire promises the best buzz in town. With its central London location, free entry, multiple big screens showing all the best sporting events and extensive drinks like, The Carlsberg Bar is probably the sports fan’s best kept secret.
FuLuShou – Flaming, Fabulous Food
The Casino at the Empire also boasts a fabulous pan-Asian restaurant FuLuShu, situated just a stone’s throw from London’s China Town. Watch our chefs work the woks in our on-show kitchen as they create affordable, authentic pan-Asian dishes.
Whilst across our gaming floor, in our spectacular Icon Balcony Bar our mixologists create signature cocktails for you to enjoy whilst you take in the exclusive views of Leicester Square – a truly iconic view.
For a venue in the heart of London’s Leicester Square that offers service excellence and a modern food experience in an electrifying gaming environment – The Casino at the Empire is an odds on favourite.
BOX OUTS
Luxury Goods
From stylish jewellery to premium his or hers scents and leather accessories, you can browse the casinos luxury goods in the xx that can be purchased on site or exchanged for Player Reward points accumulated on the floor. The luxury accessory brands include Tiffany & Co, Chanel, Dior, Louis Vuitton, Mont Blanc or RayBan.
Game in style like a true VIP
Enjoy the casinos NEW Novostar VIP slot machines which offer a 27" touch screen and giant 50" TFT screen. You can have hours of entertainment in the Crown VIP chairs and play your favourite slot games including new Punto Panco which is available on selected machines.
