BA suspends short-haul ticket sales from Heathrow

Wednesday 03rd August 2022 06:39 EDT

British Airways has suspended ticket sales on short-haul flights out of Heathrow.
This step was taken to comply with the passenger cap announced by the London airport three weeks ago. BA paused sales last weekend and has now extended that until 15 August.

BA operates far more services from Heathrow than any other airline, with its own dedicated terminal, and agreed immediately to the cap, which limits passenger numbers to 100,000 a day across the airport.

What was the cap for?
The cap was to help ensure scheduled services could operate without delay amid last-minute cancellations, as the aviation industry continues to struggle to recruit and retain enough staff to meet the demand for flights after Covid travel restrictions were lifted.

Heathrow says there is a dearth of ground staff, who are hired or contracted by airlines. That has contributed to large queues at check-ins and problems at baggage reclaim, with the potential for any delays or hiccups to escalate into broader chaos.

So BA suspending short-haul sales was simply part of that agreement? Yes. The airline says the decision will also “maximise rebooking options” for passengers bumped from those flights it did actually cancel, four weeks ago.

Will it continue?

The cap is in place until 11 September. BA has now paused short-haul ticket sales for another week, until 15 August, and will keep the decision under review. It also plans to limit sales “dynamically” throughout the summer, without a blanket ban, restricting seats on particular flights at busy periods, although most outbound travel takes place in the first few weeks of the school holiday.

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