Last Friday, after the National Payments Corporation of India’s (NPCI’s) permission, WhatsApp announced that its payments services in India are ready to start. In 2018, WhatsApp had started testing its UPI-based payment service in India in order to allow users to send and receive money via the app. During that time-period testing was limited to about a million users as it waited for regulatory approvals to come in.
“Starting today, people across India will be able to send money through WhatsApp. This secure payments experience makes transferring money just as easy as sending a message. People can safely send money to a family member or share the cost of goods from a distance without having to exchange cash in person or going to a local bank,” WhatsApp said in a blogpost.
With more than 400 million users, WhatsApp will now compete with Paytm, Google Pay, Walmart-owned PhonePe and Amazon Pay in India. Here how you can start using WhatsApp Pay and how it will work:
1. You must first add a payment method by clicking on ‘payments’ from the three-dotted icon on the home screen to start using WhatsApp Pay.
2. You should select the bank and verify through SMS to set up a UPI ID.
3. You should select the ‘attachment’ icon and select ‘payment’ from chats to make payments.
4. You need to enter UPI PIN to complete the transaction.
5. WhatsApp has partnered with five leading banks in India including ICICI Bank, HDFC Bank, Axis Bank, the State Bank of India, and Jio Payments Bank.
6. “To send money on WhatsApp in India, it’s necessary to have a bank account and debit card in India. WhatsApp sends instructions to banks, also known as payment service providers, that initiate the transfer of money via UPI between sender and receiver bank accounts,” WhatsApp said.
7. You can also send money through WhatsApp to anyone who is using an app that supports UPI.
8. WhatsApp will make users enter UPI PIN for every payment to enhance security and privacy on the app. The company has said that “payments are designed with a strong set of security and privacy principles”.
9. WhatsApp Pay is available for all iOS and Android users.
10. You will need to update your app to get the new feature.

