General Motors is reportedly looking to ramp up component exports from India, with a company official adding they were parallelly adding new global markets for vehicle shipments from the country. The American auto major that has stopped selling cars in the Indian market, recently began exporting Beat Notchback to Costa Rica. A General Motors India spokesman said, “Apart from this addition, we also plan on expanding the component exports in 2018.”
They, however, declined to specify the markets that the company plans to target for components exports. The spokesman said that the company is focused on ensuring that it produces high-quality vehicles for export markets. They said, “Our exports have tripled over the past year and we are very pleased with the acceptance of our products in the export markets.” General Motors currently exports body panels and engines to Vietnam and Cambodia. It ranked 5th last year, in terms of passenger vehicle exports. Regarding the settlement of issues related to dealerships, the spokesperson said the company has been able to settle all dealer sales agreements as of December 31, 2017.
“GM India worked directly with its dealers to ensure a smooth transition to the Chevrolet Authorised Service Operation (ASO) network and in this process we have settled the closure of all dealer sales agreements by December 31, 2017.” Regarding the availability of service and spare parts of its vehicles in India, the official said the company has a network of 175 ASOs in operation across key locations in the country. “We continue to operate every function that supports all the aspects of operations of our ASO network; these include the technical assistance centre, field engineers, training organisations and the field team,” the spokesperson said.
The company is also maintaining a dedicated customer assistance centre to support its customers, the spokesperson added. “In addition, we continue to operate parts procurement, warehousing and distribution to ensure smooth parts supply for Chevrolet vehicles in India.”
